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Privacy Policy -

Flying Trestles catering uk

 

Last updated: 03/03/2026

Flying Trestles UK is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (https://flyingtrestles.co.uk) and use our services.

By accessing or using our website, you agree to the terms of this Privacy Policy.

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1. Information We Collect

We may collect the following types of information:

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Personal Information You Provide

When you voluntarily submit a form on our website, you may provide:

  • Name

  • Email address

  • Phone number

  • Company name

  • Message or enquiry details

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Automatically Collected Information

When you visit our website, we automatically collect data using cookies, web beacons, and similar technologies, including:

  • IP address

  • Browser type and version

  • Pages viewed and time spent on pages

  • Referring website

  • Device information

This may include analytics data collected through tools such as Google Analytics 4.

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2. How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to your enquiries and requests

  • To provide and improve our services

  • To personalise your experience on our site

  • To analyse trends and track user activity

  • To comply with legal obligations

We also use analytics tools (like Google Analytics) to understand how users interact with our site. These tools may collect certain usage data and cookies, which are used only in aggregate form.

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3. Cookies and Similar Technologies

We use cookies and similar tracking technologies to:

  • Remember user settings and preferences

  • Analyse user behavior and improve our website

  • Measure traffic sources and campaign performance

You may have a cookie banner or tool on our site that allows you to accept or reject certain non‑essential cookies.

If you prefer, you can manage cookies through your browser settings.

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4. Analytics and Tracking

We use third‑party analytics services (e.g., Google Analytics 4) to collect information about site usage. These services may use cookies to track visitor behavior across pages and sessions.

This data helps us understand how visitors find and use our site and how we can improve. Personal data collected through analytics is generally aggregated and anonymised.

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5. Forms and Conversions

When you submit a form on our site:

  • Your information is collected to respond to your enquiry

  • It may be stored in our Wix dashboard or CRM

  • We may use UTM parameters to understand where traffic and enquiries originate

  • This helps us analyse marketing performance (including social campaigns)

We do not share personal form submissions with third parties unless required by law or with your explicit consent.

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6. Sharing Your Information

We do not sell or rent your personal information to third parties.

We may share your information:

  • With service providers who help with website operations (e.g., hosting, analytics)

  • If required by law or to protect our rights

  • With your consent

Third‑party tools we use (like Google Analytics) have their own privacy policies. We encourage you to review them separately.

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7. Data Storage and Security

We take reasonable steps to protect your information from unauthorised access or disclosure.

However, no website or online transmission is completely secure. While we aim to protect your data, we cannot guarantee absolute security.

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8. Your Rights

Depending on where you live, you may have rights to:

  • Access your personal data

  • Correct or update inaccurate information

  • Delete your personal data

  • Opt out of certain tracking

If you wish to exercise any of these rights, please contact us using the information below.

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9. Children’s Privacy

Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children without parental consent.

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10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top will reflect the most recent revision.

Your continued use of our site means you accept any changes.

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11. Contact Us

If you have questions about this policy or want to exercise your privacy rights, contact:

Flying Trestles UK
Email: contact@flyingtrestlescatering.co.uk
Phone: +44 7772 183524

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